# Finale Inventory Incident History

## Incident/307286372
**Date:** 2026-06-29 21:51 UTC  
**Status:** Resolved  
Integration tasks are fully online. This incident is resolved.

### Updates:
- **Jun 29, 21:30 UTC** - Update: We are continuing to monitor the database. Integration tasks are still coming online, and database load appears to be back to normal.
- **Jun 29, 19:52 UTC** - Monitoring: We have reverted all recently shipped code and have turned on integrations. Integrations will come online in the next two hours.
- **Jun 29, 19:34 UTC** - Identified: We have identified an issue affecting our primary database.

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## Incident/302686202
**Date:** 2026-05-23 01:57 UTC  
**Status:** Resolved  
The migration has completed. Integrations are coming online slowly over the next hour.

### Updates:
- **May 23, 00:49 UTC** - Identified: We are starting scheduled database maintenance which will last around 2 hours.

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## Incident/293757712
**Date:** 2026-03-30 15:39 UTC  
**Status:** Resolved  
Login issues are resolved for all customers.

### Updates:
- **Mar 30, 14:40 UTC** - Identified: Authentication issue with the Descartes Global Authentication Portal.

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## Incident/268198272
**Date:** 2025-10-20 21:52 UTC  
**Status:** Resolved  
All systems are back to normal operation.

### Updates:
- **Oct 20, 18:39 UTC** - Update: Observed delays in our job processing code.
- **Oct 20, 16:54 UTC** - Identified: We are experiencing errors from integration partners.

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## Incident/267988312
**Date:** 2025-10-18 17:06 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Oct 18, 16:13 UTC** - Monitoring: Resumed integration tasks.

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## Incident/266024572
**Date:** 2025-10-01 01:53 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Sep 30, 21:51 UTC** - Identified: Testing a fix for the issue.

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## Incident/261350482
**Date:** 2025-08-15 13:14 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Aug 15, 12:44 UTC** - Identified: Investigating an issue affecting the billing page.

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## Incident/255463652
**Date:** 2025-06-20 15:29 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Jun 20, 14:38 UTC** - Identified: Issue saving entities due to a library upgrade.

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## Incident/240373742
**Date:** 2025-02-17 05:29 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Feb 17, 02:08 UTC** - Identified: Scheduled maintenance on our database is taking longer than expected.

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## Incident/230714412
**Date:** 2025-01-27 21:05 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Dec 4, 21:11 UTC** - Monitoring: Issue with QuickBooks Online integration.

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## Incident/225528522
**Date:** 2024-10-15 13:15 UTC  
**Status:** Resolved  
This incident has been resolved.

### Updates:
- **Oct 15, 12:24 UTC** - Investigating: Technical difficulties affecting backend services.

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## Incident/186333642023
**Date:** 2023-09-28 16:53 UTC  
**Status:** Resolved  
We have resolved the user interface errors.

### Updates:
- **Sep 28, 15:42 UTC** - Investigating: Issues accessing some features in the user interface.
  
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## Incident/179241572023
**Date:** 2023-07-21 20:50 UTC  
**Status:** Resolved  
System access and automated integration tasks are normalized.